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Scandal of Prince William’s mouldy, hard to heat royal rentals – that don’t meet standards

Part 1 of 2

The Mirror’s investigation with Channel 4 Dispatches has found that some of Prince William’s tenants are at risk of fuel poverty and living in hard to heat homes with mould and damp issues

Scores of rental properties owned by Prince William fail to meet the minimum legal energy efficiency standards for landlords, we can reveal.

We found some of his tenants are at risk of fuel poverty, living in hard to heat homes that are riddled with damp and black mould. Our investigation with Channel 4 Dispatches has found that as many as one in seven of William’s inherited Duchy of Cornwall’s residential rental properties have the lowest Energy Performance Certificate ratings of F or G.

It comes as the taxpayer is funding a £369m renovation of Buckingham Palace and Prince William launches his campaign against homelessness and for “everyone having a right to a safe and stable home”. One tenant said: “The slick PR will stick in the throat of many tenants. He should start by bringing the homes he already owns up to modern standards.”

The Duchy has more than 600 rental properties and over a 15-month investigation we identified nearly 500 of them. We found 50 Duchy properties rated F and 20 rated G, including six properties with the lowest EPC score of one point out of 100.

We spoke to a number of tenants on condition of anonymity who are living in cold, poorly insulated homes, often without central heating and many relying on the most expensive solid fuels for heat. It has been illegal since 2020 for landlords to rent out properties that are rated below an E under the Minimum Energy Efficiency Standards regulations without a valid exemption.

Since the new rules, Prince William and the previous Duke of Cornwall King Charles III have between them received £91m in profits from the Duchy. One tenant with no central heating spends hundreds of pounds a month on coal and wood to heat just two rooms in his house.

He told us: “It gets miserably cold especially in the winter, you can see through the roof. I can only heat two rooms in my home using a wood burner and a coal fire, and the landlord told me that my rent was going to be put up considerably if they put in radiators.”

He claimed: “There is mould appearing on soft furnishings and clothes because the air is so cold and damp. To make my property efficient it needs to be insulated but they won’t do that because of the cost. But you don’t want to say anything against your landlord for fear of eviction. There could be consequences.”

Another elderly tenant with no central heating and just one fireplace for warmth was under a blanket when we visited his home in early September. A third told us: “The house is freezing. We were told that it is uninhabitable. When the wind blows the curtains start swinging. There’s no heating upstairs at all.

“I asked about double glazing and they said Prince Charles doesn’t like it. Well he doesn’t have to live here.” A fourth said: “The house is cold and it is a struggle but there is nowhere else to live here. They are not good landlords.”

One Duchy tenant who let us take photos of her home is Claire Williams, 53, who was evicted last week over rent arrears – which she disputes. She says she wasn’t told when an energy assessor found her former farmhouse outside Exeter was rated F in 2015. But she says she has struggled with cold and damp since she moved in more than 20 years ago.

Parts of the house which are below the ground level feel wet to the touch and are covered in black mould that Claire says she has never been able to stop growing back. She said: “As much as I tried to cover it up with mould sealer it just comes back.

“Any wallpapering or any painting I do, after a couple of months it just peels off. I’ve complained about it for 21 years. The repaint was done about a week before I moved in so you couldn’t see it.”

Claire says the house has become increasingly expensive to heat: “I have to heat the house where all the heat is going out windows. I have to pay an awful lot for oil. It is just so expensive when you know you are paying all this money into a property and it’s heating outside.”

She used to pay £430 to fill her 3,000 litre oil tank, but it now costs £600 for just 500 litres that last only three months. “I can never afford to fill my tank,” Claire added. She said she only found out about the poor EPC rating when she was asked to leave: “When I got my eviction letter, I phoned Citizens Advice.

“They checked it out on the internet and said ‘It’s an F, you shouldn’t be living there. You shouldn’t be paying to live there and it’s illegal to let that property out’. I think the Duchy are saying that I’ve lived here too long. You can live in conditions that are dreadful because I have lived here too long.

“They don’t seem to have any consideration for the people that have lived in their houses for a length of time. They try to save money on people’s lives to gain money for themselves.” After the Duchy began eviction proceedings against Claire, inspectors from Mid-Devon Council visited her home and served the Duchy of Cornwall with a “hazards awareness notice” over the conditions. They found “damp and mould growth” and “excess cold” throughout the property.

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